Crest SpaceDesktop games, explained

Contact

Contact Crest Space

One email address, no form. This page explains who receives it and what it can realistically help with.

How to reach the publisher

Email

info@crestspace.online

This is the only contact channel for this site. There is deliberately no contact form, no live chat and no phone line here — a form would mean collecting and storing personal information this publisher has no need for, and email does the same job without it.

Publisher details

This site is published by:

  • L&P Company s.r.o.
  • Rýmařovská 433, Letňany, 199 00 Praha 9, Czech Republic
  • Company number: 21180822
  • VAT number: CZ21180822
  • Email: info@crestspace.online

Postal correspondence can be sent to the registered office above. Email reaches the same people considerably faster.

What this address is useful for

  • Corrections. Something on this site is factually wrong, out of date or contradicts a source it cites. Include the page address and what specifically is wrong, and it will be checked against the source and amended.
  • Questions about the commercial arrangement. Anything about how this site is funded, which links are paid, or what the affiliate disclosure means in practice.
  • Privacy enquiries. Requests for access to or correction of personal information, or questions about the privacy policy. The route for an unresolved privacy complaint is set out in that policy.
  • Trademark and copyright. Rights holders who consider that material here misuses a name, mark or work should write with the detail and it will be dealt with promptly.
  • Accessibility. If a page does not work with your assistive technology, or a colour combination is hard to read, that is a defect worth reporting and it will be fixed.

What this address cannot help with

Being clear about this saves everyone time. Crest Space is an independent informational site with no relationship to any game publisher.

  • Game accounts. This publisher cannot recover, unlock, restore, merge or investigate an account with any game. There is no access to any publisher’s systems and no ability to look anything up. Account matters go to the game publisher’s own support channel.
  • Purchases, refunds and billing. Nothing is sold here and no payment is ever taken here. A purchase made with a game publisher or a platform is a matter between you and that seller. Step six sets out the steps for pursuing a dispute in Australia, including the role of the ACCC and your State or Territory consumer agency.
  • Technical support for a game. Installation problems, crashes, performance issues and patch faults all belong with the game publisher, which is the only party able to see what is actually happening.
  • Reporting other players. Conduct in a match is handled by the game’s own reporting tools. For serious online harassment or abuse, the eSafety Commissioner is the Australian body that handles complaints.
  • Reporting a scam. Scams should go to Scamwatch, run by the National Anti-Scam Centre, which is where reports are collected and acted on.
  • Guest posts, link exchanges and content placement. This site does not publish contributed articles, sell links or accept sponsored placements, and enquiries of that kind are not answered.

What to expect

Email is read by the publisher during ordinary Czech business hours, so a reply to a message sent during an Australian afternoon will generally not arrive the same day. Corrections and privacy enquiries are prioritised over everything else.

What happens to your email is described in the privacy policy: the message and the address it came from are kept only while the enquiry is open and for a limited period afterwards, and nothing is added to any mailing list — this site does not operate one.

One thing to note

Nobody at Crest Space will ever contact you asking for a game password, an account recovery code or a payment. This site has no accounts, sends no bulk email and takes no payments. Any message claiming otherwise did not come from this publisher, and is worth reporting to Scamwatch.